Services · KImatiX.Bewertungsagent

More reviews. Less effort.

KImatiX.Bewertungsagent automatically requests customer reviews, monitors all relevant platforms, creates response drafts and delivers monthly reputation reports – without your team having to intervene manually.

More reviews

< 1h

Response to new reviews

100%

Monitoring

Multi

Platform

Features

Complete review management

Automatic Review Requests

Satisfied customers are automatically asked for a review at the right time – by email or SMS, after completion of a service or purchase.

Benefits

  • More reviews without manual effort
  • Optimal timing after service delivery
  • Higher review rate
  • Configurable channels (email, SMS)

Example

24 hours after job completion, the customer automatically receives a friendly request with a direct link to the Google review page.

🔔

Review Monitoring & Alerts

New reviews on Google, Trustpilot and other platforms are automatically detected. The team is notified immediately – especially for negative reviews.

Benefits

  • No review is missed
  • Immediate notification for 1-2 star reviews
  • Cross-platform monitoring
  • Daily overview of all new reviews

Example

A 2-star review appears on Google → immediate notification to the team with review text and link for direct response.

✍️

Response Drafts & Replies

For every new review, the agent automatically creates a suitable response draft – positive or negative. The team reviews, adjusts and publishes with one click.

Benefits

  • Consistent tone in all responses
  • Time saved in the response process
  • Higher response rate
  • Professional impression for all prospects

Example

A 5-star review comes in → a personalised thank-you response draft is created and submitted for approval.

📊

Sentiment Analysis & Reputation Reporting

The agent analyses all reviews by topic, sentiment and trends. Regular reports show where customers are satisfied and where there is room for improvement.

Benefits

  • Detection of recurring criticisms
  • Trend analysis over months
  • Comparison of different locations or products
  • Actionable insights for product improvements

Example

Monthly report shows: 38% of all negative reviews mention 'waiting time' → team can take targeted action.

How many reviews are you leaving on the table?

Free initial consultation – we show how KImatiX.Bewertungsagent strengthens your online reputation.

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