🎙️ Services · KImatiX.Telefonagent

No call goes unanswered.

KImatiX.Telefonagent is your AI voice assistant – available around the clock, fully embedded in your infrastructure. It qualifies leads, books appointments, takes reports and answers standard questions – in a friendly, reliable and professional manner.

Call directly and experience KImatiX.Telefonagent live.

24/7

Availability

< 2s

Response time

100%

GDPR-compliant

Parallel calls

What the phone agent can do

Five core tasks, ready to deploy

Individually configurable – tailored to your industry, your language, your processes.

🎯

Lead Qualification

Incoming prospect calls are captured in a structured way: need, industry, company size and next steps are recorded – completely and without hold music.

Benefits

  • No lead falls through the cracks
  • Structured handover to the sales team
  • Available 24/7 – even outside office hours
  • Higher conversion rate

Example

A prospect calls in the evening. The phone agent captures needs and contact details completely and immediately sends a summary to the team.

📅

Appointment Booking

The phone agent queries appointment preferences and books directly into the calendar – without back-and-forth, without double-bookings, without manual follow-up.

Benefits

  • Immediate appointment confirmation
  • No manual calendar work
  • Fewer missed appointments through automatic reminders
  • Integration with existing calendar systems

Example

Caller selects from available time slots. The agent confirms immediately and sends a calendar invitation by email.

📋

First Reports & Intake

Damage reports, complaints, support requests – the phone agent captures all relevant information in a structured way and forwards them with a complete summary.

Benefits

  • Complete initial documentation
  • Immediate forwarding to the responsible party
  • No forgotten details
  • Timestamp and recording available

Example

A customer reports damage. The agent captures all details completely and immediately sends a summary to the case handler team.

Information & FAQ

Opening hours, directions, prices, product information – standard questions are reliably answered without a staff member having to pick up the phone.

Benefits

  • Team relief
  • Consistent answers at any time
  • No call ends up on hold
  • Individually configurable per company

Example

A customer asks about opening hours and parking. The agent answers immediately with current information.

🤝

Escalation & Transfer

Urgent cases, frustrated customers or complex concerns are reliably identified and transferred to the right contact – in real time or as a prioritised notification.

Benefits

  • Urgent cases are not missed
  • Targeted transfer by topic or team
  • Human takeover possible at any time
  • Prioritised notification of the team

Example

A caller raises an urgent complaint. The agent detects the urgency, immediately transfers to the service lead and logs all details.

Try it live

Talk to the phone agent right now

Our demo agent is live. Call and experience how KImatiX.Telefonagent structures a conversation, captures your concern and professionally routes it.

📞+49 221 29296057

Free · No registration

Example conversation

Hello, I'm interested in your automation solutions for our law firm.

🎙️ KImatiX.Telefonagent

Welcome to KImatiX! I'd be happy to help. What type of firm is it – tax advisory, law or notary?
We're a tax advisory firm with 12 employees.

🎙️ KImatiX.Telefonagent

Thank you. Which area interests you most – client communication, document processing or deadline monitoring?
Mainly document processing and invoice review.

🎙️ KImatiX.Telefonagent

Perfect. I've noted your enquiry. One of our consultants will contact you within 24 hours. May I quickly confirm your name and phone number?

Ready to set up your phone agent?

We configure the agent for your industry, your processes and your language – typically production-ready within a few days.