💰 Services · KImatiX.Mahnagent

Dunning that never sleeps.

KImatiX.Mahnagent automatically monitors all outstanding receivables, sends payment reminders in configurable stages and stops immediately when payment is received. No more manual dunning runs – no forgotten cases.

100%

Automated

< 1h

Response time

0

Forgotten cases

3+

Configurable stages

Features

Fully automated dunning process

📊

Outstanding Receivables Monitoring

All outstanding receivables are automatically monitored. Due dates, incoming payments and deadlines are continuously tracked – without manual account lists.

Benefits

  • Complete overview at any time
  • No forgotten receivables
  • Real-time matching with incoming payments
  • Automatic prioritisation by age

Example

The system identifies all overdue invoices daily and prepares them for the dunning run.

📧

Automatic Dunning Stages

Payment reminders are sent in configurable stages – friendly reminder, first notice, second notice, final notice. Tone and deadline for each stage are individually adjustable.

Benefits

  • Consistent, professional tone
  • Configurable deadlines per stage
  • No manual dunning run
  • Timestamp-accurate documentation

Example

Day 3: friendly reminder. Day 14: first notice. Day 28: second notice with deadline. Each stage automatically.

Automatic Stop on Payment

As soon as an incoming payment is detected, the dunning process stops immediately. No embarrassing reminders to customers who have already paid – fully automatic and reliable.

Benefits

  • No reputational damage from incorrect notices
  • Immediate stop possible on partial payment
  • Automatic acknowledgement in the system
  • Clean customer relationship

Example

Payment received → dunning process stops within minutes, outstanding items automatically closed.

🚨

Escalation & Reporting

If a debtor does not respond despite several dunning stages, the case is automatically escalated: handover to the team, pre-collection preparation or management notification – with complete documentation.

Benefits

  • No case is overlooked
  • Complete documentation for legal proceedings
  • Automatic handover reports
  • Regular receivables overview

Example

After dunning stage 3 with no response: automatic email to the team with complete case history and recommendation to hand over to collections.

How many outstanding receivables are currently unprocessed?

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