💰 Services · KImatiX.Mahnagent

Dunning that never sleeps.

KImatiX.Mahnagent automatically monitors all outstanding receivables, sends payment reminders in configurable stages and stops immediately when payment is received. No more manual dunning runs – no forgotten cases.

100%

Automated

< 1h

Response time

0

Forgotten cases

3+

Configurable stages

Features

Fully automated dunning process

📊

Outstanding Receivables Monitoring

All outstanding receivables are automatically monitored. Due dates, incoming payments and deadlines are continuously tracked – without manual account lists.

Benefits

  • ✓ Complete overview at any time
  • ✓ No forgotten receivables
  • ✓ Real-time matching with incoming payments
  • ✓ Automatic prioritisation by age

Example

The system identifies all overdue invoices daily and prepares them for the dunning run.

📧

Automatic Dunning Stages

Payment reminders are sent in configurable stages – friendly reminder, first notice, second notice, final notice. Tone and deadline for each stage are individually adjustable.

Benefits

  • ✓ Consistent, professional tone
  • ✓ Configurable deadlines per stage
  • ✓ No manual dunning run
  • ✓ Timestamp-accurate documentation

Example

Day 3: friendly reminder. Day 14: first notice. Day 28: second notice with deadline. Each stage automatically.

✅

Automatic Stop on Payment

As soon as an incoming payment is detected, the dunning process stops immediately. No embarrassing reminders to customers who have already paid – fully automatic and reliable.

Benefits

  • ✓ No reputational damage from incorrect notices
  • ✓ Immediate stop possible on partial payment
  • ✓ Automatic acknowledgement in the system
  • ✓ Clean customer relationship

Example

Payment received → dunning process stops within minutes, outstanding items automatically closed.

🚨

Escalation & Reporting

If a debtor does not respond despite several dunning stages, the case is automatically escalated: handover to the team, pre-collection preparation or management notification – with complete documentation.

Benefits

  • ✓ No case is overlooked
  • ✓ Complete documentation for legal proceedings
  • ✓ Automatic handover reports
  • ✓ Regular receivables overview

Example

After dunning stage 3 with no response: automatic email to the team with complete case history and recommendation to hand over to collections.

How many outstanding receivables are currently unprocessed?

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